FAQ

For Customer service: contact@myseraphinebeauty.com

You can see our size chart/guide on each product description.
For any other sizing enquiries please email contact@myseraphinebeauty.com.

This holiday season, our deliveries are completely free! Take advantage of this offer!

We accept Credit Card Payments and Paypal.

We also offer Google Pay and Apple Pay.

For help or alternative payment options, contact us at contact@myseraphinebeauty.com.

If you need to make any changes, please contact us within 1 hour of your purchase at contact@myseraphinebeauty.com.

Orders generally arrive in 5–7 working days. Delays may occur due to customs clearance. We ship via Royal Mail and DHL.

When your order ships, we email you a tracking number. If you didn’t receive it, please email contact@myseraphinebeauty.com.

If your item arrives faulty or damaged, please contact us at contact@myseraphinebeauty.com so we can urgently review and resolve it.